Remote Pediatric Admin & Front Office Virtual Assistant

Go Lean Health; Ilocos Norte; Remote; PHP 861,000,000 - 1,076,250,000; Part time

Benefits offered by this job

Remote work

Job summary

Go Lean Health is seeking a highly organized Virtual Medical Assistant to support a pediatric practice during pre-opening and growth. You will handle executive and administrative tasks, calendar coordination, and patient communications while transitioning to front-office and insurance-related duties as patient volume grows.

The role is remote, part-time (30 hours/week initially), with a target start date and growing clinic operations.

Qualifications

• Hands-on experience with eClinicalWorks (eCW) is REQUIRED.
• 1+ years as Medical Virtual Assistant or similar healthcare support role.
• Strong administrative, calendar-management, and task-management skills.
• Excellent written and spoken English with professional patient communication.
• Strong spreadsheet skills and ability to organize information and workflows.
• Proactive, independent, and able to adapt in a startup-style environment.
• Able to multitask while maintaining attention to detail.

Responsibilities

• Executive, Administrative & Calendar Support: manage physician calendars, meeting notes, action items and follow-ups.
• Front Office & Patient Communication: handle calls, emails, texts and scheduling inquiries for patients.
• Patient Scheduling, Intake & Registration: coordinate new and follow-up appointments, collect demographics and insurance data.
• Insurance Verification & Admin Support: verify coverage, eligibility, and document findings.
• Vendor, Research & Project Coordination: compare clinics equipment, software, and options with tracking.
• Process Documentation & SOP Development: create and update workflows and SOPs.

Skills

Calendar management

Executive support

Communication with families

Administrative agility

Discretion and ownership

English proficiency

Research and vendor coordination

Canva basics

Tools

eClinicalWorks (eCW)

HIPAA-compliant phone system

Google Calendar

Google Sheets

Canva

VPNs / secure networks

Job description

Go Lean Health is seeking a highly organized Virtual Medical Assistant to support a pediatric practice during pre-opening and growth. You will handle executive and administrative tasks, calendar coordination, and patient communications while transitioning to front-office and insurance-related duties as patient volume grows.

The role is remote, part-time (30 hours/week initially), with a target start date and growing clinic operations.