Remote Patient Services Pro: Chat Support & Brand Advocate

analyte-health-careers; Philippines; Remote; PHP 428,000 - 610,000; Full time

Benefits offered by this job

Weekly pay

Work From Home (Remote)

Paid Training

Paid meal break

Advancement opportunities within 6 hón

Job summary

Analyte Health is seeking a Patient Services Representative to join our remote workforce. You will handle chat support for our patients with empathy, build brand advocacy, and help clients with their needs, ensuring a smooth and professional patient experience.

Requirements include a college degree, at least one year of chat support, two years in a contact center, strong English, and ability to adapt to varying schedules.

Qualifications

• Must have a College Degree.
• Minimum one year of Chat Support experience.
• Two years of contact center experience.
• Excellent communication and patient-centric attitude.
• English speaker; bilingual is a plus.
• Flexible schedules; able to handle varying shifts.
• Experience with subscription-based products is a plus.
• Strong attention to detail and organization.

Responsibilities

• Provide chat-based customer support to clients.
• Advocate the brand and ensure a positive patient experience.
• Assist clients with their needs and escalate issues when needed.

Skills

Chat support

Customer service

Communication skills

Attention to detail

English proficiency

Teamwork

Adaptability

Education

College degree

Job description

Analyte Health is seeking a Patient Services Representative to join our remote workforce. You will handle chat support for our patients with empathy, build brand advocacy, and help clients with their needs, ensuring a smooth and professional patient experience.

Requirements include a college degree, at least one year of chat support, two years in a contact center, strong English, and ability to adapt to varying schedules.