Remote Patient Services Advocate, Certified Medical Assistant

Analyte Health; Philippines; Remote; PHP 429.000 - 610.000; Vollzeit

Benefits dieser Stelle

Weekly Pay

Work From Home (No Commuting Required)

Paid Training

Paid meal break

Company-Issued Workstations and Equip.

Zusammenfassung

Analyte Health is seeking a Patient Services Representative to join our remote workforce. The ideal candidate is a certified medical assistant with empathy and a positive attitude, ready to assist clients and build brand advocacy from home.

Requirements include a college degree, strong communication, bilingual English skills, and at least 2 years in a contact center. We offer weekly pay, training, and a home-office setup.

Qualifikationen

• Must have a College Degree.
• Must be professional, ethical, and have a patient-centric attitude.
• Must be results oriented and pay strong attention to detail.
• Must be well organized and computer literate.
• Must have at least 2 years of contact center experience.
• Must be a true team player with great communication skills.
• Must be able to advocate our brands well.
• English speaker, bilingual is a plus.
• Ability to maintain excellent attendance.
• Must be flexible as our work schedules vary.
• Experience supporting subscription based products or services.
• Proactively identifies and escalates issues to support the patient experience and brand.

Aufgaben

• Support patients remotely with empathy and brand advocacy.
• Address client needs and questions promptly and accurately.
• Escalate issues to ensure a positive patient experience.
• Maintain high attendance and reliable performance in a remote setting.
• Collaborate with team to ensure consistent service quality.

Kenntnisse

Communication skills

Team player

English proficiency

Attention to detail

Organization

Computer literacy

Customer service experience

Flexible schedules

Subscription services experience

Ausbildung

College degree

Jobbeschreibung

Analyte Health is seeking a Patient Services Representative to join our remote workforce. The ideal candidate is a certified medical assistant with empathy and a positive attitude, ready to assist clients and build brand advocacy from home.

Requirements include a college degree, strong communication, bilingual English skills, and at least 2 years in a contact center. We offer weekly pay, training, and a home-office setup.