Remote Outbound Live Transfer Specialist

Langford Staffing; Cebu City; A distancia; PHP 1.823.000 - 2.279.000; Jornada completa

Descripción de la vacante

Langford Staffing is hiring Outbound Call Center Representatives for a client running high-volume consumer calling campaigns. You will contact company-provided leads through an automatic dialer, explain the purpose of the call, ask qualification questions, respond to objections, and connect qualified consumers with a sales representative.

You will not complete the final sale. Your primary objective is to turn outbound calls into qualified and accepted live transfers.

Formación

• Three or more years in outbound call center, telesales, or lead generation.
• Experience with auto/dialers.
• Strong objection-handling and clear telephone communication.
• Ability to meet hourly and daily transfer targets.
• Professional spoken English.
• Willingness to work US Eastern Time hours.

Responsabilidades

• Make continuous outbound calls through an automatic dialer.
• Deliver clear and professional call openings.
• Ask required qualification questions.
• Respond to consumers who are busy, skeptical, uninterested, or upset.
• Keep conversations moving without becoming aggressive.
• Explain why speaking with the sales representative may be helpful.
• Ask qualified consumers to complete an immediate live transfer.
• Introduce the consumer to the receiving representative.
• Enter accurate call notes and dispositions.
• Follow campaign scripts, qualification rules, and opt-out procedures.
• Meet hourly and daily call and transfer targets.

Conocimientos

Outbound call center experience

Telesales / appointment setting

Lead generation / live transfers

Objection handling / telephone

CRM / call notes / dispositions

English speaking, professional

Herramientas

Convoso

Five9

NICE CXone

Genesys Cloud CX

CallTools

Readymode

Descripción del empleo

Langford Staffing is hiring Outbound Call Center Representatives for a client running high-volume consumer calling campaigns. You will contact company-provided leads through an automatic dialer, explain the purpose of the call, ask qualification questions, respond to objections, and connect qualified consumers with a sales representative.

You will not complete the final sale. Your primary objective is to turn outbound calls into qualified and accepted live transfers.