Remote Telesales Specialist: Live Transfers

Langford Staffing; Metro Manila; Remote; PHP 1,823,000 - 2,279,000; Full time

Job summary

Langford Staffing is recruiting experienced Telesales Representatives for a client that operates high-volume consumer outreach campaigns. You will contact company-provided leads using an automatic dialer, ask qualification questions, respond to objections, and encourage qualified consumers to speak with a sales representative.

Your primary goal is to generate qualified and accepted live transfers while maintaining call quality and meeting performance targets, during U.S.

Qualifications

• Three or more years of telesales, outbound sales, call-centre sales, appointment-setting, lead-generation, or live-transfer experience.
• Experience using an automatic or predictive dialer.
• Strong objection-handling and persuasive communication skills.
• Experience meeting call, transfer, appointment, conversion, or sales targets.
• Clear and professional spoken English.
• The ability to remain calm when consumers are impatient, skeptical, or upset.
• Strong listening skills and the ability to adjust responses during a call.
• Accurate CRM, call-note, and disposition habits.
• The ability to receive coaching and apply feedback quickly.
• Full-time availability during U.S. Eastern Time calling hours.

Responsibilities

• Make continuous outbound calls through an automatic dialer.
• Gain attention and establish the purpose of the call quickly.
• Ask required qualification questions.
• Listen to the consumer and respond to their concerns.
• Handle rejection, distrust, time objections, and hesitation.
• Explain why speaking with the sales representative may be valuable.
• Ask qualified consumers to complete an immediate live transfer.
• Introduce the consumer to the receiving representative.
• Record accurate notes and call dispositions.
• Follow campaign scripts, qualification rules, and opt-out requirements.
• Maintain call quality while working toward performance targets.

Skills

Telesales experience

Outbound sales

Call-centre experience

Lead-generation

Live-transfer experience

Strong English communication

Tools

Convoso

Five9

NICE CXone

Genesys Cloud CX

CallTools

Readymode

Job description

Langford Staffing is recruiting experienced Telesales Representatives for a client that operates high-volume consumer outreach campaigns. You will contact company-provided leads using an automatic dialer, ask qualification questions, respond to objections, and encourage qualified consumers to speak with a sales representative.

Your primary goal is to generate qualified and accepted live transfers while maintaining call quality and meeting performance targets, during U.S.