Remote Outbound Call Center Specialist — Live Transfers

Langford Staffing; Cebu City; Remote; PHP 1,823,000 - 2,279,000; Full time

Job summary

Langford Staffing is recruiting experienced Call Center Sales Representatives for a client operating high-volume consumer calling campaigns.

You will speak with consumers through an automatic dialer, explain the reason for the call, ask brief qualification questions, handle objections, and connect interested consumers with the appropriate sales representative. This is a performance-focused calling position with no final sale.

Qualifications

• Three years of recent outbound calling or related sales experience.
• Experience with high-volume dialers.
• Ability to handle objections and keep conversations moving.
• Track record meeting call or transfer targets.
• Excellent spoken English.
• Available to work full-time during U.S. Eastern Time calling hours.
• CRM notes and accurate dispositions.

Responsibilities

• Make continuous outbound calls using an automatic dialer.
• Deliver clear and confident call openings.
• Ask campaign qualification questions naturally.
• Respond to rejection, suspicion, and common objections.
• Build enough interest and trust to move qualified consumers forward.
• Secure permission for warm or live transfers.
• Introduce the consumer to the receiving sales representative.
• Enter accurate call notes, outcomes, and dispositions.
• Respect opt-out requests and campaign requirements.
• Meet hourly and daily performance expectations.

Skills

Outbound calling

Objection handling

Clear spoken English

CRM notes

Communication under pressure

Tools

Convoso

Five9

NICE CXone

Genesys Cloud CX

CallTools

Readymode

Job description

Langford Staffing is recruiting experienced Call Center Sales Representatives for a client operating high-volume consumer calling campaigns.

You will speak with consumers through an automatic dialer, explain the reason for the call, ask brief qualification questions, handle objections, and connect interested consumers with the appropriate sales representative. This is a performance-focused calling position with no final sale.