Remote Outbound Lead Qualifier

Royal York Property Management, inc.; Davao City; Remote; PHP 1,789,000 - 2,236,000; Full time

Job summary

Royal York Property Management, inc. is seeking a Lead Qualification Representative to perform high-volume outbound calls with property owners regarding rental-guarantee insurance options. You will qualify, obtain interest, and connect owners with a sales team via live transfers.

This remote, full-time role emphasizes adherence to scripts, compliance, and performance targets. Responsibilities include handling objections, recording CRM notes, and meeting transfer targets while maintaining

Qualifications

• Three or more years of high-volume outbound calling experience
• Experience with lead qualification and live transfers
• Experience working against measurable hourly or daily performance targets
• Experience using an automatic dialer
• Experience using a CRM while actively calling
• Strong spoken and written English
• Clear listening, communication, and objection-handling skills
• The ability to remain calm and professional during difficult calls
• Full-time availability during the assigned campaign schedule
• Verifiable employment history and professional references

Responsibilities

• Make continuous outbound calls using an automatic dialer
• Speak with property owners about rental-guarantee insurance options
• Deliver clear and professional call openings
• Confirm required property-owner and qualification information
• Identify whether the prospect is interested in learning more
• Explain the purpose and potential value of the service clearly
• Handle questions, objections, suspicion, and rejection professionally
• Obtain permission before initiating a transfer
• Complete warm live transfers to sales representatives
• Record accurate notes, outcomes, and dispositions in the CRM
• Schedule callbacks and follow up on unsuccessful transfers when required
• Respect opt-out and do-not-call requests
• Follow approved scripts, qualification rules, and compliance requirements
• Participate in coaching, call reviews, and performance reporting
• Meet call-quality and accepted-transfer targets

Skills

Outbound calling

Lead qualification

CRM usage

English proficiency

Dialer software

Tools

Convovo dialer

Five9

NICE CXone

Genesys Cloud CX

CallTools

Readymode

Job description

Royal York Property Management, inc. is seeking a Lead Qualification Representative to perform high-volume outbound calls with property owners regarding rental-guarantee insurance options. You will qualify, obtain interest, and connect owners with a sales team via live transfers.

This remote, full-time role emphasizes adherence to scripts, compliance, and performance targets. Responsibilities include handling objections, recording CRM notes, and meeting transfer targets while maintaining