Remote Operations Manager: Scale, Optimize & Lead Team

Stay Finance Pty Ltd; Quezon City; Remote; PHP 900,000 - 1,800,000; Full time

Job summary

Stay Finance Pty Ltd is hiring an Operations Manager to lead a small remote team, driving performance, accountability, and scalable processes. You will build efficient systems, mentor team members, and cultivate a high‑performance culture that aligns with company priorities.

You will monitor KPIs, coach staff, and help implement SOPs while collaborating with leadership on strategic initiatives and growth plans. Excellent English communication is essential for success.

Qualifications

• Proven experience leading teams, preferably remote.
• Strong ability to coach, motivate, and develop team members.
• Excellent English communication and collaboration skills.

Responsibilities

• Lead, coach, and manage a team of 5-10 remote members.
• Conduct regular one-on-one meetings to support performance and development.
• Monitor attendance, productivity, and schedule adherence.
• Track, analyze, and report on KPIs.
• Implement and improve SOPs.
• Facilitate team meetings and performance discussions.
• Ensure compliance with policies and standards.
• Identify bottlenecks and implement scalable solutions.
• Collaborate with leadership on strategic initiatives.
• Maintain accurate reporting and provide updates on performance.
• Support hiring, onboarding, and training as the team grows.
• Foster a high-performing team culture.

Skills

Team Leadership

Remote Management

KPI Management

SOP Development

Performance Coaching

Stakeholder Management

Job description

Stay Finance Pty Ltd is hiring an Operations Manager to lead a small remote team, driving performance, accountability, and scalable processes. You will build efficient systems, mentor team members, and cultivate a high‑performance culture that aligns with company priorities.

You will monitor KPIs, coach staff, and help implement SOPs while collaborating with leadership on strategic initiatives and growth plans. Excellent English communication is essential for success.