Remote Internal Operations Lead for SDR & Scaling

Hire Overseas; Philippines; Remote; PHP 3,748,000 - 5,621,000; Full time

Benefits offered by this job

USD salary paid bi-monthly

Paid Time Off (PTO)

Holidays

100% remote setup

Job summary

Hire Overseas is seeking an Internal Operations Manager to align systems, people, and processes as we scale. You will oversee daily operations, manage performance workflows, and maintain SOPs across departments while introducing the discipline of high-volume team management.

The role requires experience managing SDRs or outbound teams in a BPO or similar fast-growth environment, with a track record of building repeatable processes and driving accountability across a distributed team.

Qualifications

• 4+ years of experience in operations, project management, or business administration.
• Proven experience managing SDRs or outbound sales teams at a BPO or similar high-volume environment.
• Track record of building and enforcing accountability systems across a distributed team.
• Excellent documentation habits and strong written/verbal communication.

Responsibilities

• Oversee daily internal operations and ensure workflows are efficient, documented, and running without gaps.
• Create and maintain SOPs, performance dashboards, and process documentation across departments.
• Identify and resolve bottlenecks or communication gaps between recruitment, finance, and marketing teams.
• Manage tools and data tracking across Notion, Airtable, and Slack.
• Run structured daily or weekly check-ins and ensure targets are met consistently.

Skills

Team management

Performance metrics

Communication

Documentation

Distributed teams

Organizational skills

Tools

Notion

Airtable

Asana

ClickUp

Job description

Hire Overseas is seeking an Internal Operations Manager to align systems, people, and processes as we scale. You will oversee daily operations, manage performance workflows, and maintain SOPs across departments while introducing the discipline of high-volume team management.

The role requires experience managing SDRs or outbound teams in a BPO or similar fast-growth environment, with a track record of building repeatable processes and driving accountability across a distributed team.