Remote Operations Lead, Digital Systems & RevOps

HUMAN INTELLIGENCE CO., LTD.; Manila; Remote; PHP 701,000 - 1,052,000; Full time

Job summary

Shae Group seeks an Operations Lead (Digital Systems) for a remote contractor role, driving the operating cadence, RevOps stack, and governance across brands. The candidate translates strategy into quantified OKRs/KPIs and delivers results in AI/tech services and SaaS environments.

You bring 2+ years in operations, strong security/compliance knowledge, and experience with RevOps. This role offers USD pay monthly and a fast interview process for top performers.

Qualifications

• 2+ years in operations, RevOps, or tech program leadership in SaaS.
• Experience building RevOps stacks and service-management programs.
• Fluency in security & compliance frameworks (SOC 2, ISO 27001, NIST CSF) and vendor risk management.
• Experience with GoHighLevel CRM.

Responsibilities

• Run the company operating cadence (OKRs, QBRs, MBRs), dashboards, variance management and reporting.
• Build and own the RevOps stack (CRM → Marketing Ops → Success/Support → Billing & Collections) and ensure forecast accuracy.
• Implement ITIL 4-lite practices (Incident, Change, Problem management, SLAs) and institutionalize DORA/Accelerate metrics.
• Lead security & compliance readiness (SOC 2, ISO 27001, NIST CSF) and vendor risk/commercial strategy.
• Ensure new funnel, program or product integrates into architecture (intake → design → test → launch → hypercare).

Skills

RevOps leadership

Executive communication

AI/tech services ops

Security & compliance knowledge

SaaS experience

Tools

GoHighLevel CRM

Job description

Shae Group seeks an Operations Lead (Digital Systems) for a remote contractor role, driving the operating cadence, RevOps stack, and governance across brands. The candidate translates strategy into quantified OKRs/KPIs and delivers results in AI/tech services and SaaS environments.

You bring 2+ years in operations, strong security/compliance knowledge, and experience with RevOps. This role offers USD pay monthly and a fast interview process for top performers.