Remote Onboarding Specialist – AI-Driven Startup

Panoptyc; Philippines; Remote; PHP 2.300 - 3.200; Vollzeit

Benefits dieser Stelle

Remote work

AI-driven startup

Zusammenfassung

Panoptyc is seeking an Onboarding Specialist to ensure new customer locations in the Philippines are onboarded accurately after camera installation. You will manage setup, verification, and handover to monitoring teams, ensuring all requirements are met before activation.

You will collaborate with customers and internal teams to resolve onboarding issues, maintain location data, and provide timely status updates, with a focus on data accuracy and efficient processes that reduce delays.

Qualifikationen

• Excellent verbal and written English.
• Strong problem-solving, data entry, and communication skills.
• Experience with Google Sheets and data analysis.
• Full-time availability (40 hours/week) U.S. Eastern Time.

Aufgaben

• Ensure timely and accurate onboarding of new customer locations.
• Verify cameras, market reports, transaction data, and location setup.
• Identify, resolve, and elevate onboarding issues as needed.
• Follow onboarding processes, timelines, and requirements.
• Maintain accurate records and provide timely status updates.
• Coordinate with customers and internal teams to resolve onboarding concerns.
• Ensure locations are prepared and meet requirements before activation.
• Contribute to process improvements to minimize onboarding errors, delays, and inefficiencies.

Kenntnisse

English proficiency

Problem solving

Data entry

Communication

Tools

Google Sheets

Jobbeschreibung

Panoptyc is seeking an Onboarding Specialist to ensure new customer locations in the Philippines are onboarded accurately after camera installation. You will manage setup, verification, and handover to monitoring teams, ensuring all requirements are met before activation.

You will collaborate with customers and internal teams to resolve onboarding issues, maintain location data, and provide timely status updates, with a focus on data accuracy and efficient processes that reduce delays.