Remote Medical VA: Patient Care & Admin Support

Vital Virtuals Global HR Solutions; Manila; On-site; PHP 345,000 - 518,000; Part time

Job summary

Vital Virtuals Global HR Solutions is hiring a Medical Virtual Assistant to support patients and clinical staff remotely. You will handle calls, verify insurance, manage referrals and records, and ensure HIPAA compliance in a fast-paced environment.

Requirements include fluent English, prior medical receptionist/VA experience, strong communication and multitasking skills, and a reliable internet connection. You may be asked to use Time Doctor and a HIPAA-compliant virtual desktop.

Qualifications

• Fluent in English required.
• Medical receptionist/VA experience preferred.
• Excellent communication and phone etiquette.
• Strong organizational and multitasking skills.
• EHR/EMR experience is a plus.
• Reliable computer and internet connection required.
• Willing to use Time Doctor and a HIPAA-compliant virtual desktop.

Responsibilities

• Answer calls and assist patients
• Verify insurance and update patient information
• Manage referrals, faxes and medical records
• Explain insurance benefits to patients
• Coordinate with providers and clinical staff
• Handle administrative and data-entry tasks
• Maintain HIPAA compliance

Skills

Fluent in English

Medical receptionist/VA experience

Excellent communication

Strong organizational and multitasking

Reliable computer & internet

Time Doctor

HIPAA-compliant virtual desktop

Tools

EHR/EMR experience

Job description

Vital Virtuals Global HR Solutions is hiring a Medical Virtual Assistant to support patients and clinical staff remotely. You will handle calls, verify insurance, manage referrals and records, and ensure HIPAA compliance in a fast-paced environment.

Requirements include fluent English, prior medical receptionist/VA experience, strong communication and multitasking skills, and a reliable internet connection. You may be asked to use Time Doctor and a HIPAA-compliant virtual desktop.