Medical Virtual Assistant

Jobtailor; Manila; On-site; PHP 180,000 - 280,000; Full time

Job summary

Jobtailor in Manila is seeking a friendly Medical Receptionist to join our healthcare support team. You will answer calls, assist patients, verify insurance, and update patient information.

You will manage referrals, faxes, and medical records, explain insurance benefits, and coordinate with providers and clinical staff to keep operations running smoothly. The ideal candidate has fluent English, strong communication, and reliable internet; EHR/EMR experience is a plus, HIPAA compliance is

Qualifications

• Fluent English with clear communication.
• Experience as a medical receptionist or virtual assistant preferred.
• Familiarity with HIPAA regulations and privacy practices.
• Proven organizational and multitasking abilities.
• Experience with EHR/EMR systems is a plus.

Responsibilities

• Answer calls and assist patients
• Verify insurance and update patient information
• Manage referrals, faxes, and medical records
• Explain insurance benefits
• Coordinate with providers and clinical staff
• Handle administrative and data-entry tasks
• Maintain HIPAA compliance

Skills

Fluent in English

Excellent communication

Phone etiquette

Organizational skills

Multitasking

Medical receptionist experience

EHR/EMR experience

HIPAA knowledge

Tools

Time Doctor

HIPAA-Compliant Virtual Desktop

Job description

• Answer calls and assist patients
• Verify insurance and update patient information
• Manage referrals, faxes, and medical records
• Explain insurance benefits
• Coordinate with providers and clinical staff
• Handle administrative and data-entry tasks
• Maintain HIPAA compliance

Requirements

• Fluent in English
• Medical receptionist/VA experience preferred
• Excellent communication and phone etiquette
• Strong organizational and multitasking skills
• EHR/EMR experience is a plus
• Reliable computer and internet connection
• Willing to use Time Doctor and a HIPAA-compliant virtual desktop

Core Competencies

Demonstrates expertise in patient communication, insurance verification, and administrative support while ensuring HIPAA compliance. Proficient in managing medical records and coordinating with clinical staff in a fast-paced environment.

Highest-signal resume keywords

• Medical Receptionist Experience
• EHR/EMR Experience
• HIPAA Compliance
• Excellent Communication Skills
• Strong Organizational Skills

Hard Skills

• Insurance Verification
• Data Entry
• Patient Information Management
• Referral Management
• Medical Record Management

Soft Skills

• Excellent Phone Etiquette
• Multitasking Skills

Industry Keywords

• Patient Assistance
• Healthcare Administration
• Clinical Coordination

Tools & Technologies

• Time Doctor
• HIPAA-Compliant Virtual Desktop