Benefits offered by this job
Health Insurance (HMO)
Performance Incentives
Paid Training
Inclusive Culture
Holiday & Overtime Pay
Job summary
A dynamic healthcare staffing company is seeking a Healthcare Virtual Assistant to provide administrative support in a remote setting. The role involves managing patient intakes, scheduling appointments, processing insurance claims, and ensuring compliance with healthcare regulations. Candidates should have a bachelor's degree in a medical field, experience as a Medical Virtual Assistant, and outstanding English communication skills. Competitive salary based on experience, along with performance incentives and health benefits, are offered.
Qualifications
- At least 1-year experience as a Medical Virtual Assistant.
- Solid understanding of healthcare privacy regulations.
- Able to work on a graveyard shift.
Responsibilities
- Document new patient and referral intake.
- Manage appointment bookings, cancellations, and rescheduling.
- Input patient information and medical records into EMR/EHR systems.
- Assist with processing insurance claims and billing inquiries.
- Respond to incoming patient inquiries and direct to healthcare professionals.
- Assist in analyzing healthcare data and maintaining records.
- Ensure HIPAA compliance and patient confidentiality.
- Coordinate sending of medical records to various departments.
Skills
Excellent English communication skills
Understanding of medical terminologies
Proficiency in EHR/EMR systems
Strong interpersonal skills
Organizational & time management skills
Tech savvy
Attention to details
Education
Bachelor’s degree in medical fields or pharmaceutical industry