Remote Medical Scheduling & Insurance Specialist

Winning Assistants LLC; Philippines; Remote; PHP 433,000 - 519,000; Full time

Benefits offered by this job

HIPAA training

Contractor support

Incentives

Job summary

Winning Assistants LLC is seeking a Medical Scheduling & Insurance Verification Virtual Assistant to support a busy U.S.-based primary care practice. The role covers patient scheduling, insurance verification, and accurate EHRentry while upholding HIPAA standards in a remote setting.

You will coordinate appointments, verify eligibility, maintain patient records in AdvancedMD, and follow established office protocols to ensure a seamless patient experience.

Qualifications

• Experience as Medical Virtual Assistant or similar healthcare admin role.
• Experience scheduling, rescheduling and coordinating appointments.
• Experience verifying insurance information and patient eligibility.
• Experience with EHR systems and maintaining patient records.
• Knowledge of medical terminology and healthcare workflows.
• Excellent English communication and phone etiquette.
• Attention to detail and ability to follow scheduling protocols.
• Ability to work independently and escalate to provider when needed.
• HIPAA compliance and handling PHI securely.
• Willingness to obtain NBI/Local Police clearance before onboarding.
• Comfortable attending video meetings with camera on.
• Available to work full Eastern Time schedule.

Responsibilities

• Schedule appointments across multiple providers.
• Manage rescheduling and confirm details.
• Follow scheduling protocols for accurate bookings.
• Communicate requirements to patients.
• Assist with referrals and specialist appointments.
• Verify demographics and insurance details.
• Enter insurance data into the EHR accurately.
• Identify missing or outdated patient information.
• Communicate with patients to obtain information.
• Maintain HIPAA-compliant records.
• Escalate complex concerns to provider or office manager.

Skills

Scheduling

Insurance verification

EHR

Medical terminology

Communication

Tools

AdvancedMD

Ooma

VPN

Job description

Winning Assistants LLC is seeking a Medical Scheduling & Insurance Verification Virtual Assistant to support a busy U.S.-based primary care practice. The role covers patient scheduling, insurance verification, and accurate EHRentry while upholding HIPAA standards in a remote setting.

You will coordinate appointments, verify eligibility, maintain patient records in AdvancedMD, and follow established office protocols to ensure a seamless patient experience.