Remote Patient Outreach & Scheduling Specialist

Winning Assistants LLC; Philippines; Remote; PHP 433,000 - 519,000; Full time

Job summary

Winning Assistants LLC is seeking a Patient Outreach Specialist to join the remote scheduling team. You will guide patients from inquiry to appointment, communicating via phone, email, chat, and text while coordinating with clinics and physician offices to ensure complete information.

Ideal candidates have healthcare or patient-facing experience, strong organization, and excellent communication skills. The role emphasizes HIPAA compliance, high-quality patient experience, and efficient

Qualifications

• Healthcare or patient-facing experience required.
• Experience handling inbound and outbound calls.
• HIPAA compliance knowledge is a plus.
• Strong communication and organizational skills.
• Comfort with remote, virtual training and coaching.

Responsibilities

• Handle inbound and outbound patient inquiries via phone, email, chat, and text.
• Communicate professionally with HIPAA compliance.
• Schedule prosthetic and orthotic appointments at the appropriate clinic.
• Coordinate with physician offices and clinic teams to resolve barriers.
• Escalate issues to supervisor when needed.
• Maintain accurate patient records in applicable systems.

Skills

Healthcare experience

Customer service

HIPAA knowledge

Outbound calls

Excellent communication

Tools

CRM platforms

Job description

Winning Assistants LLC is seeking a Patient Outreach Specialist to join the remote scheduling team. You will guide patients from inquiry to appointment, communicating via phone, email, chat, and text while coordinating with clinics and physician offices to ensure complete information.

Ideal candidates have healthcare or patient-facing experience, strong organization, and excellent communication skills. The role emphasizes HIPAA compliance, high-quality patient experience, and efficient