Remote Behavioral Health Virtual Assistant — Scheduling & Insurance

Winning Assistants, Inc.; Philippines; Remote; PHP 433,000 - 519,000; Full time

Benefits offered by this job

HR & Contractor Support

VPN Access

HIPAA Training

VA Performance Training

US Holidays Approved

Paid/Unpaid Time Off

Tools & Resources

Incentives

Job summary

Winning Assistants, Inc. seeks a Behavioral Health Medical Virtual Assistant to support front-office tasks, insurance verifications, and scheduling for a US-based telehealth practice.

This remote role works with an Eastern Time schedule and requires reliable internet, HIPAA awareness, and professional phone etiquette. The position emphasizes phone coverage, patient coordination, and processing referrals, with Ooma for voice work, Kareo for EHR, and Zoom/Meet for meetings.

Qualifications

• Previous healthcare administrative experience.
• Experience with insurance verification and prior authorizations.
• Strong professional phone communication skills.
• Ability to work with US healthcare offices.
• Daily attendance at team huddles.

Responsibilities

• Handle inbound/outbound patient calls and intake.
• Verify insurance coverage and process authorizations.
• Manage scheduling for patients and referrals.
• Assist with referrals and faxes via Ooma.
• Support daily administrative tasks and attend team huddles.

Skills

Phone communication

Healthcare admin experience

Insurance verification

Scheduling coordination

Reliability & attendance

Tools

Tebra/Kareo

Ooma VoIP

Zoom/Google Meet

Job description

Winning Assistants, Inc. seeks a Behavioral Health Medical Virtual Assistant to support front-office tasks, insurance verifications, and scheduling for a US-based telehealth practice.

This remote role works with an Eastern Time schedule and requires reliable internet, HIPAA awareness, and professional phone etiquette. The position emphasizes phone coverage, patient coordination, and processing referrals, with Ooma for voice work, Kareo for EHR, and Zoom/Meet for meetings.