Remote Medical Records & Intake Specialist

CO Careers; San Fernando; Remote; PHP 167,000 - 279,000; Full time

Benefits offered by this job

HMO with prescription coverage

SSS

PhilHealth

Pag-IBIG

13th-month pay

retirement benefits

Job summary

CO Careers is seeking a highly organized Medical Records Clerk & Intake Specialist to join our remote team. The role involves contacting doctors’ offices to obtain medical records, following up persistently, and ensuring timely documentation.

You will also assist with patient intake and handle calls with healthcare providers and patients. The ideal candidate communicates clearly in English, types at least 40 wpm, and has strong computer skills.

Qualifications

• Excellent written and spoken English with clear pronunciation and strong telephone communication skills.
• Must type at least 40 wpm.
• Strong computer skills including email, spreadsheets, and data entry.
• Able to multitask, prioritize assignments, and work with minimal supervision.
• Experience in medical records, healthcare administration, medical billing, patient intake, or a similar role is preferred.
• Familiarity with medical terminology and electronic medical record systems is advantageous.

Responsibilities

• Contact doctors’ offices and medical facilities by phone to request medical records and supporting documentation.
• Follow up persistently on outstanding records requests until documents are received.
• Track and maintain medical records requests for timely completion.
• Review incoming documentation for completeness and accuracy.
• Answer incoming calls and assist patients, healthcare providers, and other callers professionally.
• Conduct patient intake by gathering and verifying required information and entering it into the company systems.
• Maintain organized electronic files and update patient records and internal tracking systems.
• Communicate effectively with doctors’ offices, patients, and internal teams.
• Handle confidential patient information in compliance with privacy and security procedures.

Skills

English proficiency

Typing 40 wpm

Phone communication

Computer skills

Multitasking

Data entry

Tools

EMR systems

Email/Spreadsheet proficiency

Job description

CO Careers is seeking a highly organized Medical Records Clerk & Intake Specialist to join our remote team. The role involves contacting doctors’ offices to obtain medical records, following up persistently, and ensuring timely documentation.

You will also assist with patient intake and handle calls with healthcare providers and patients. The ideal candidate communicates clearly in English, types at least 40 wpm, and has strong computer skills.