Remote Medical Intake Specialist (Bilingual)

Indigo; San Mateo; Hybrid; PHP 1,790,000 - 2,550,000; Full time

Job summary

Indigo seeks a non-clinical, hybrid healthcare support role focused on patient data collection and medical-history documentation. You will interact with patients in English and Spanish, organizing records with templates and ensuring accuracy for clinicians.

The role is remote with in-person onboarding at our San Mateo location and a hybrid schedule requiring 1 day in the San Mateo office. Compensation includes an hourly rate of $25.

Qualifications

• Fluency in English and Spanish is required.
• Ability to document medical histories using templates.
• Attention to detail and accuracy in data entry.

Responsibilities

• Conduct outbound calls with patients in English and Spanish to gather medical histories.
• Listen actively and document information using structured templates.
• Review medical records for completeness and clarity.
• Organize medical information to meet quality standards.
• Ensure patient histories are thorough and easy for physicians to interpret.
• Follow established workflows and collaborate with operations to improve processes.

Skills

English fluency

Spanish fluency

Job description

Indigo seeks a non-clinical, hybrid healthcare support role focused on patient data collection and medical-history documentation. You will interact with patients in English and Spanish, organizing records with templates and ensuring accuracy for clinicians.

The role is remote with in-person onboarding at our San Mateo location and a hybrid schedule requiring 1 day in the San Mateo office. Compensation includes an hourly rate of $25.