Remote Medical Receptionist & Clinical Admin - Gastroenterology

GoLean Health; Cavite City; Remote; PHP 434,000 - 521,000; Full time

Benefits offered by this job

Fully remote

Job summary

GoLean Health, a U.S.-based gastroenterology practice with two locations, seeks a Medical Receptionist & Clinical Administrative Coordinator to support patient scheduling, front-desk operations, and prescription coordination from a fully remote position. The role requires hands-on eClinicalWorks (eCW) experience and strong English communication.

You will coordinate medications, prior authorizations, insurance verification, and diagnostic scheduling while collaborating with physicians and clinic

Qualifications

• At least 1 year of hands‑on experience supporting a U.S.-based medical practice.
• Direct, hands‑on experience using eClinicalWorks (eCW) is required.
• Experience in medical reception, patient scheduling, and Medical Assistant‑related administrative responsibilities.
• Experience coordinating prescription requests, medication refills, and pharmacy communications.
• Knowledge of medication prior authorizations, insurance verification, and authorization follow‑up procedures.
• Familiarity with laboratory, radiology, imaging, and diagnostic appointment scheduling.
• Excellent written and verbal English communication skills.
• Strong organizational skills, attention to detail, and ability to manage multiple administrative tasks.
• Comfortable communicating directly with U.S. patients, Physicians, Nurse Practitioners, pharmacies, and insurance representatives.
• Ability to work independently in a remote environment while maintaining consistent communication with the clinic team.

Responsibilities

• 1. Patient Scheduling & Front Desk Operations: Handle calls, inquiries, and patient support; schedule and coordinate appointments using eCW.
• 2. Prescription & Medication Coordination: Process prescription requests and refills; coordinate with patients, providers and pharmacies.
• 3. Medication Prior Authorizations & Insurance Verification: Initiate authorizations; verify insurance eligibility and benefits; follow up on statuses.
• 4. Laboratory, Radiology & Diagnostic Scheduling: Schedule tests, communicate requirements, track orders and relay results to providers.

Skills

eClinicalWorks (eCW) experience

Patient scheduling

Front desk operations

Prescription coordination

Medication prior authorizations

Insurance verification

Lab and radiology scheduling

English communication

Organizational skills

Independent remote work

Tools

eClinicalWorks (eCW)

Zoiper5

TriFetch

Clinic communication platforms

VPN / Secure Workspace tools

Job description

GoLean Health, a U.S.-based gastroenterology practice with two locations, seeks a Medical Receptionist & Clinical Administrative Coordinator to support patient scheduling, front-desk operations, and prescription coordination from a fully remote position. The role requires hands-on eClinicalWorks (eCW) experience and strong English communication.

You will coordinate medications, prior authorizations, insurance verification, and diagnostic scheduling while collaborating with physicians and clinic