Remote Medical Receptionist & Admin Coordinator

Go Lean Health; Philippines; Remote; PHP 435,000 - 521,000; Full time

Job summary

Go Lean Health is seeking a skilled Medical Receptionist & Clinical Administrative Coordinator to support a U.S.-based gastroenterology practice operating across two locations. The role combines patient scheduling, front-desk duties, prescription coordination, and clinical administrative tasks in a fully remote setting.

The ideal candidate has hands-on experience with eClinicalWorks (eCW), excellent English communication, and the ability to coordinate with physicians, nurses, pharmacies, and

Qualifications

• At least 1 year of hands-on experience supporting a U.S.-based medical practice.
• Direct, hands-on experience using eClinicalWorks (eCW) is required.
• Experience in medical reception, patient scheduling, and Medical Assistant-related administrative responsibilities.
• Experience coordinating prescription requests, medication refills, and pharmacy communications.
• Knowledge of medication prior authorizations, insurance verification, and authorization follow-up procedures.
• Familiarity with laboratory, radiology, imaging, and diagnostic appointment scheduling.
• Excellent written and verbal English communication skills.
• Strong organizational skills, attention to detail, and ability to manage multiple administrative tasks.
• Comfortable communicating directly with U.S. patients, physicians, nurse practitioners, pharmacies, and insurance representatives.
• Ability to work independently in a remote environment while maintaining consistent communication with the clinic team.

Responsibilities

• Handle inbound and outbound patient calls, inquiries, and provide professional support.
• Schedule, reschedule, and coordinate patient appointments and procedures using eCW.
• Manage appointment requests, leads, reminders, and patient communications via phone, email, and text.
• Process prescription requests and refills using Squad Health and coordinate with pharmacies.
• Initiate and follow up on medication prior authorizations and verify insurance eligibility for medications and services.
• Coordinate laboratory, radiology, and diagnostic scheduling and ensure timely communication of results to providers.

Skills

US medical practice experience

English communication

Remote work capable

Tools

eClinicalWorks (eCW)

Zoiper5

TriFetch

Clinic communication platforms

Secure workspace tools

Job description

Go Lean Health is seeking a skilled Medical Receptionist & Clinical Administrative Coordinator to support a U.S.-based gastroenterology practice operating across two locations. The role combines patient scheduling, front-desk duties, prescription coordination, and clinical administrative tasks in a fully remote setting.

The ideal candidate has hands-on experience with eClinicalWorks (eCW), excellent English communication, and the ability to coordinate with physicians, nurses, pharmacies, and