Remote Medical Receptionist & Clinical Admin Coordinator

GoLean Health; Pasig; Remote; PHP 434,000 - 521,000; Full time

Job summary

GoLean Health is seeking a skilled Medical Receptionist & Clinical Administrative Coordinator for a US gastroenterology practice operating remotely. The role centers on patient scheduling, front-desk duties, prescription coordination, prior authorizations, and coordination of labs and imaging.

Ideal candidates have hands-on experience with US-based clinics, strong English communication, and expertise in eClinicalWorks (eCW).

Qualifications

• At least 1 year of hands-on experience supporting a US-based medical practice.
• Direct, hands-on experience using eClinicalWorks (eCW) is required.
• Experience in medical reception, scheduling, and MA-related administrative responsibilities.
• Experience coordinating prescription requests, refills, and pharmacy communications.
• Knowledge of medication prior authorizations, insurance verification, and follow-up procedures.
• Familiarity with laboratory, radiology, imaging, and diagnostic scheduling.
• Excellent written and verbal English communication skills.
• Strong organizational skills and ability to manage multiple tasks.
• Comfortable communicating with US patients, physicians, nurses, pharmacies, and insurers.
• Ability to work independently in a remote environment with the clinic team.

Responsibilities

• Handle inbound and outbound patient calls and provide professional support.
• Schedule, reschedule, and coordinate patient appointments using eCW.
• Process prescription requests and coordinate communications with pharmacies.
• Initiate medication prior authorizations and verify insurance.
• Coordinate laboratory and radiology scheduling and ensure results routing.

Skills

English communication

Organizational skills

Remote work

Tools

eClinicalWorks (eCW)

Zoiper5

TriFetch

Clinic communication tools

VPN/security tools

Job description

GoLean Health is seeking a skilled Medical Receptionist & Clinical Administrative Coordinator for a US gastroenterology practice operating remotely. The role centers on patient scheduling, front-desk duties, prescription coordination, prior authorizations, and coordination of labs and imaging.

Ideal candidates have hands-on experience with US-based clinics, strong English communication, and expertise in eClinicalWorks (eCW).