Remote Medical Receptionist & Clinical Admin Coordinator

GoLean Health; Taguig; Remote; PHP 434,000 - 521,000; Full time

Job summary

GoLean Health is seeking an experienced Medical Receptionist & Clinical Administrative Coordinator to support a U.S.-based gastroenterology practice with two clinics. The role blends patient scheduling, front-desk operations, prescription coordination, prior authorizations, and clinic admin support.

You will manage patient communications, schedule orders, coordinate labs/imaging, and work closely with physicians, nurse practitioners, and staff while using eClinicalWorks (eCW).

Qualifications

• At least 1 year of hands-on experience supporting a U.S.-based medical practice.
• Direct, hands-on experience using eClinicalWorks (eCW) is required.
• Experience in medical reception, patient scheduling, and Medical Assistant-related administrative responsibilities.
• Experience coordinating prescription requests, medication refills, and pharmacy communications.
• Knowledge of medication prior authorizations, insurance verification, and authorization follow-up procedures.
• Familiarity with laboratory, radiology, imaging, and diagnostic appointment scheduling.

Responsibilities

• Handle inbound and outbound patient calls and provide professional patient support.
• Schedule, reschedule, and coordinate patient appointments, procedures, and services using eCW.
• Manage appointment requests, leads, reminders, and patient communications via phone, email, and text.
• Process prescription requests and referrals; coordinate with pharmacies.
• Verify insurance eligibility and benefits for medications and services.
• Coordinate laboratory and radiology scheduling and follow-up on results.

Skills

English communication

Remote collaboration

Multitasking

Patient-facing service

Attention to detail

Tools

eClinicalWorks (eCW)

Zoiper5

TriFetch

Job description

GoLean Health is seeking an experienced Medical Receptionist & Clinical Administrative Coordinator to support a U.S.-based gastroenterology practice with two clinics. The role blends patient scheduling, front-desk operations, prescription coordination, prior authorizations, and clinic admin support.

You will manage patient communications, schedule orders, coordinate labs/imaging, and work closely with physicians, nurse practitioners, and staff while using eClinicalWorks (eCW).