Remote Medical Receptionist & Admin Coordinator

GoLean Health; General Trias; Remote; PHP 434,000 - 521,000; Full time

Job summary

GoLean Health is seeking a Medical Receptionist & Clinical Administrative Coordinator for a fully remote role serving a U.S.-based gastroenterology practice with two clinic locations. The role emphasizes patient scheduling, front-desk operations, prescription coordination, prior authorizations, and clinical administrative support.

The ideal candidate will have hands-on eClinicalWorks experience, 1+ year supporting a U.S. medical practice, and excellent English communication.

Qualifications

• At least 1 year of hands-on experience supporting a U.S.-based medical practice.
• Direct, hands-on experience using eClinicalWorks (eCW) is required.
• Experience in medical reception, patient scheduling, and Medical Assistant-related administrative responsibilities.
• Experience coordinating prescription requests, medication refills, and pharmacy communications.
• Knowledge of medication prior authorizations, insurance verification, and authorization follow-up procedures.
• Familiarity with laboratory, radiology, imaging, and diagnostic appointment scheduling.
• Excellent written and verbal English communication skills.
• Strong organizational skills, attention to detail, and ability to manage multiple administrative tasks.
• Comfortable communicating directly with U.S. patients, Physicians, Nurse Practitioners, pharmacies, and insurance representatives.
• Ability to work independently in a remote environment while maintaining consistent communication with the clinic team.

Responsibilities

• 1. Patient Scheduling & Front Desk Operations: Handle inbound and outbound patient calls, respond to inquiries, and provide professional patient support.
• 2. Prescription & Medication Coordination: Process prescription requests, new medication orders, and refill requests using Squad Health according to provider instructions and clinic protocols.
• 3. Medication Prior Authorizations & Insurance Verification: Initiate, process, and follow up on medication prior authorizations, ensuring timely submission of required documentation.
• 4. Laboratory, Radiology & Diagnostic Scheduling: Coordinate and schedule laboratory tests, radiology appointments, imaging studies, and other diagnostic services ordered by providers.

Skills

US medical practice

eCW experience

Front desk ops

Patient scheduling

Prescription coordination

Insurance verification

English proficiency

Remote work independence

Tools

eClinicalWorks (eCW)

Zoiper5

TriFetch

Clinic communication platforms

Secure workspace tools

Job description

GoLean Health is seeking a Medical Receptionist & Clinical Administrative Coordinator for a fully remote role serving a U.S.-based gastroenterology practice with two clinic locations. The role emphasizes patient scheduling, front-desk operations, prescription coordination, prior authorizations, and clinical administrative support.

The ideal candidate will have hands-on eClinicalWorks experience, 1+ year supporting a U.S. medical practice, and excellent English communication.