Remote Medical Front Desk & Clinic Operations Coordinator

GoLean Health; Cebu City; Remote; PHP 434,000 - 521,000; Full time

Job summary

GoLean Health, a U.S.-based gastroenterology practice operating across two clinic locations, is seeking an experienced Medical Receptionist and Clinical Administrative Coordinator. This fully remote role blends patient scheduling, front-desk operations, prescription coordination, and clinical administrative support for a busy patient flow.

The ideal candidate will work closely with physicians and onsite staff, using eClinicalWorks (eCW) for scheduling, EMR entries, and prescriptions, plus

Qualifications

• Minimum 1 year supporting a U.S.-based medical practice.
• Direct, hands-on experience with eClinicalWorks (eCW) required.
• Experience in medical reception, scheduling, and medical assistant admin tasks.
• Experience coordinating prescription requests, refills, and pharmacy communications.
• Excellent English written and verbal communication; strong organization.

Responsibilities

• Handle inbound and outbound patient calls and provide professional support.
• Schedule, reschedule, and coordinate appointments and procedures using eCW.
• Process prescription requests and coordinate with providers and pharmacies.
• Coordinate prior authorizations and verify insurance eligibility.
• Coordinate laboratory and radiology scheduling and communicate results to providers.

Skills

Patient scheduling

Front-desk operations

English communication

Remote work

Healthcare administration

Tools

eClinicalWorks (eCW)

Zoiper5

TriFetch

Clinic Communication Platforms

VPN

Job description

GoLean Health, a U.S.-based gastroenterology practice operating across two clinic locations, is seeking an experienced Medical Receptionist and Clinical Administrative Coordinator. This fully remote role blends patient scheduling, front-desk operations, prescription coordination, and clinical administrative support for a busy patient flow.

The ideal candidate will work closely with physicians and onsite staff, using eClinicalWorks (eCW) for scheduling, EMR entries, and prescriptions, plus