Remote Medical Receptionist & Clinical Admin Coordinator

GoLean Health; Mandaluyong; À distance; PHP 434 000 - 521 000; Plein temps

Résumé du poste

GoLean Health is seeking a Medical Receptionist & Clinical Administrative Coordinator to support a U.S.-based gastroenterology practice across two clinics. The role combines patient scheduling, front-desk duties, prescription coordination, prior authorizations, and clinical admin support.

You will work remotely from the Philippines, handling patient communications, coordinating appointments, processing prescriptions, and scheduling labs/imaging with the clinic team.

Qualifications

• 1+ year experience supporting a U.S.-based medical practice.
• Hands-on experience using eClinicalWorks (eCW) required.
• Experience in medical reception, patient scheduling, and MA-related admin responsibilities.
• Experience coordinating prescription requests, refills, and pharmacy communications.
• Knowledge of medication prior authorizations, insurance verification, and follow-up procedures.
• Familiarity with scheduling laboratory, radiology, imaging appointments.

Responsabilités

• Handle inbound and outbound patient calls and provide professional patient support.
• Schedule, reschedule, and coordinate patient appointments using eClinicalWorks (eCW).
• Manage prescription requests, new orders, and refill requests; coordinate with pharmacies.
• Initiate and follow up on medication prior authorizations and verify insurance coverage.
• Coordinate laboratory and radiology scheduling and ensure results routing to providers.

Connaissances

US healthcare experience

English communication

Remote work

Multitasking

Outils

eClinicalWorks (eCW)

Zoiper5

TriFetch

Description du poste

GoLean Health is seeking a Medical Receptionist & Clinical Administrative Coordinator to support a U.S.-based gastroenterology practice across two clinics. The role combines patient scheduling, front-desk duties, prescription coordination, prior authorizations, and clinical admin support.

You will work remotely from the Philippines, handling patient communications, coordinating appointments, processing prescriptions, and scheduling labs/imaging with the clinic team.