Remote Gastroenterology Medical Receptionist & Admin Coordinator

GoLean Health; Makati; Remote; PHP 434,000 - 521,000; Full time

Job summary

GoLean Health seeks an experienced Medical Receptionist & Clinical Administrative Coordinator for a remote position supporting a U.S.-based gastroenterology practice across two clinics. You will handle patient scheduling, front-desk tasks, prescription coordination, prior authorizations, and clinical administrative support.

You will work with Physicians and onsite staff using eClinicalWorks, Zoiper5, and TriFetch to coordinate labs, imaging, and pharmacy communications.

Qualifications

• 1+ year experience supporting a U.S.-based medical practice.
• Direct experience using eClinicalWorks (eCW) is required.
• Experience in medical reception, patient scheduling, and MA‑related administrative responsibilities.
• Experience coordinating prescription requests, refills, and pharmacy communications.
• Knowledge of medication prior authorizations, insurance verification, and authorization follow-up.
• Familiarity with laboratory, radiology, imaging, and diagnostic appointment scheduling.
• Excellent written and verbal English communication skills.
• Strong organizational skills and attention to detail; able to manage multiple tasks.
• Comfort communicating with U.S. patients, providers, pharmacies, and insurers.
• Ability to work independently in a remote environment.

Responsibilities

• Handle inbound/outbound patient calls and provide professional support.
• Schedule, reschedule, and coordinate appointments and other clinical services using eCW.
• Manage appointment requests, leads, reminders, and patient communications via phone/email/text.
• Process prescription requests and coordinate communications with patients and pharmacies.
• Initiate and follow up on medication prior authorizations; verify insurance eligibility.

Skills

Patient scheduling

Front desk operations

English communication

Remote work

Organizational skills

Medical terminology

Education

Medical Assistant certification

Tools

eClinicalWorks (eCW)

Zoiper5

TriFetch

Job description

GoLean Health seeks an experienced Medical Receptionist & Clinical Administrative Coordinator for a remote position supporting a U.S.-based gastroenterology practice across two clinics. You will handle patient scheduling, front-desk tasks, prescription coordination, prior authorizations, and clinical administrative support.

You will work with Physicians and onsite staff using eClinicalWorks, Zoiper5, and TriFetch to coordinate labs, imaging, and pharmacy communications.