Remote Medical Front Desk & Admin Coordinator — Gastro

GoLean Health; Cebu City; Remote; PHP 434,000 - 521,000; Full time

Job summary

GoLean Health seeks an experienced Medical Receptionist & Clinical Administrative Coordinator to support a U.S.-based gastroenterology practice operating across two clinics. The role blends patient scheduling, front-desk duties, prescription coordination, prior authorizations, and clinical admin support.

You will handle patient communications, coordinate appointments, process prescriptions, obtain authorizations, and arrange labs and radiology.

Qualifications

• At least 1 year supporting a U.S.-based medical practice.
• Direct experience using eClinicalWorks (eCW) is required.
• Experience in medical reception and patient scheduling.
• Experience coordinating prescription requests and pharmacy communications.
• Knowledge of medication prior authorizations and insurance verification.
• Excellent English written and verbal communication.
• Ability to work independently in a remote environment.

Responsibilities

• Manage inbound/outbound patient calls and scheduling using eCW.
• Coordinate prescription requests and pharmacy communications.
• Initiate and follow up on medication prior authorizations and verify insurance.
• Schedule laboratory and radiology services and track results.
• Collaborate with physicians, nurse practitioners, and staff for care coordination.
• Ensure timely completion of administrative tasks.

Skills

eCW experience

Medical receptionist

Patient scheduling

English communication

Remote work

Tools

eCW

Zoiper5

TriFetch

Clinic platforms

Job description

GoLean Health seeks an experienced Medical Receptionist & Clinical Administrative Coordinator to support a U.S.-based gastroenterology practice operating across two clinics. The role blends patient scheduling, front-desk duties, prescription coordination, prior authorizations, and clinical admin support.

You will handle patient communications, coordinate appointments, process prescriptions, obtain authorizations, and arrange labs and radiology.