Remote Medical Receptionist & GI Admin Coordinator

GoLean Health; Iloilo City; Remote; PHP 656,000 - 787,000; Full time

Job summary

GoLean Health, a U.S.-based gastroenterology practice, seeks an experienced Medical Receptionist & Clinical Administrative Coordinator for a fully remote role. You will handle patient scheduling, front-desk operations, prescription coordination, prior authorizations, and coordination of lab and radiology services.

The ideal candidate has hands-on experience with U.S. medical practices and eClinicalWorks (eCW), strong English communication, and the ability to work independently in a remote

Qualifications

• At least 1 year of hands-on experience supporting a U.S.-based medical practice.
• Direct, hands-on experience using eClinicalWorks (eCW) is required.
• Experience in medical reception, patient scheduling, and Medical Assistant-related administrative responsibilities.
• Experience coordinating prescription requests, medication refills, and pharmacy communications.
• Knowledge of medication prior authorizations, insurance verification, and authorization follow-up procedures.
• Familiarity with laboratory, radiology, imaging, and diagnostic appointment scheduling.
• Excellent written and verbal English communication skills.
• Strong organizational skills and ability to manage multiple administrative tasks.
• Comfortable communicating directly with U.S. patients, Physicians, Nurse Practitioners, pharmacies, and insurance representatives.
• Ability to work independently in remote environment while maintaining consistent communication with the clinic team.

Responsibilities

• Handle inbound and outbound patient calls and provide professional support.
• Schedule, reschedule, and coordinate patient appointments and other services using eCW.
• Manage appointment requests, leads, reminders, and patient communications via phone, email, and text.
• Process prescription requests and refills using clinic protocols and coordinate with pharmacies.
• Coordinate prescription-related communications between patients, providers, and pharmacies.
• Initiate and follow up on medication prior authorizations and verify insurance eligibility.
• Coordinate scheduling for laboratory tests, radiology, and other diagnostics and relay results to providers.

Skills

US-based medical practice support

eClinicalWorks (eCW) experience

Medical receptionist experience

Appointment scheduling

English communication

Tools

Zoiper5

TriFetch

Clinic communication platforms

VPN & security tools

Squad Health (prescriptions)

Job description

GoLean Health, a U.S.-based gastroenterology practice, seeks an experienced Medical Receptionist & Clinical Administrative Coordinator for a fully remote role. You will handle patient scheduling, front-desk operations, prescription coordination, prior authorizations, and coordination of lab and radiology services.

The ideal candidate has hands-on experience with U.S. medical practices and eClinicalWorks (eCW), strong English communication, and the ability to work independently in a remote