Remote Medical Front Desk & Admin - Gastro Practice

Go Lean Health; Davao City; Remote; PHP 435,000 - 521,000; Full time

Job summary

Go Lean Health is looking for a skilled Medical Receptionist & Clinical Administrative Coordinator to support a U.S.-based gastroenterology practice remotely across two clinic locations.

The role combines patient scheduling, front-desk operations, prescription coordination, and clinical administrative support, with emphasis on communicating with patients and coordinating labs and imaging. Strong English skills and eCW experience are essential.

Qualifications

• At least 1 year of hands-on experience supporting a U.S.-based medical practice.
• Direct, hands-on experience using eClinicalWorks (eCW) is required.
• Experience in medical reception, patient scheduling, and Medical Assistant-related administrative responsibilities.
• Experience coordinating prescription requests and pharmacy communications.
• Knowledge of prior authorizations and insurance verification.

Responsibilities

• Manage patient scheduling, front-desk operations, and communications via phone, email, and text.
• Process prescription requests and refills using Squad Health according to clinic protocols.
• Initiate and follow up on medication prior authorizations and verify insurance eligibility.
• Coordinate laboratory and radiology scheduling and ensure results are routed to providers.

Skills

Patient scheduling

Front desk operations

English communication

Remote patient interaction

U.S.-based practice support

Education

Experience with U.S.-based medical practice

Tools

eClinicalWorks (eCW)

Zoiper5

TriFetch

Job description

Go Lean Health is looking for a skilled Medical Receptionist & Clinical Administrative Coordinator to support a U.S.-based gastroenterology practice remotely across two clinic locations.

The role combines patient scheduling, front-desk operations, prescription coordination, and clinical administrative support, with emphasis on communicating with patients and coordinating labs and imaging. Strong English skills and eCW experience are essential.