Remote Medical Patient Coordinator

Winning Assistants Llc; Philippines; Remote; PHP 435,000 - 522,000; Full time

Benefits offered by this job

HR & Contractor Support

HIPAA Training

Cybersecurity Training

US Holidays

Productivity tools

Job summary

Winning Assistants Llc is seeking a Medical Patient Coordinator to support a U.S.-based medical practice remotely from the Philippines. You will handle patient communications, intake, scheduling, and administrative coordination while maintaining HIPAA-compliant records.

The role emphasizes compassion, patience, and organization, with a focus on accurate documentation and escalation of clinical questions to providers when needed. Flexible remote setup and ongoing training are provided.

Qualifications

• Previous healthcare/reception experience preferred.
• Experience scheduling appointments and managing intake.
• Excellent English communication and listening skills.
• Ability to document patient information accurately and confidentially.
• Familiarity with HIPAA and patient privacy.

Responsibilities

• Answer patient calls and manage inquiries with empathy.
• Schedule new and existing patient appointments.
• Maintain patient records and process superbills when applicable.
• Escalate medical questions to providers as needed.
• Coordinate with the US-based practice and support care workflows.

Skills

Patient communication

Appointment scheduling

EHR familiarity

Administrative support

HIPAA knowledge

Customer service

English proficiency

Tools

EHR/EMR systems

Google Voice

Job description

Winning Assistants Llc is seeking a Medical Patient Coordinator to support a U.S.-based medical practice remotely from the Philippines. You will handle patient communications, intake, scheduling, and administrative coordination while maintaining HIPAA-compliant records.

The role emphasizes compassion, patience, and organization, with a focus on accurate documentation and escalation of clinical questions to providers when needed. Flexible remote setup and ongoing training are provided.