US Clinic Coordinator - Spanish Speaking (Remote)

Snapscale; Philippines; On-site; PHP 1,803,968 - 2,405,291; Full time

Benefits offered by this job

Health Maintenance Organization (HMO)

Competitive pay

Government-mandated benefits

13th month pay

Night differential pay

Internet allowance

Perfect attendance bonus

Yearly salary increase

Opportunities for career growth and development

Job summary

A healthcare service provider is seeking a US Clinic Coordinator who speaks Spanish to work remotely from the Philippines. The role involves scheduling appointments, managing patient records using EMR systems, and conducting calls with Spanish-speaking patients. Candidates should have at least 6 months BPO experience, strong communication skills, and be detail-oriented. It's an opportunity to become part of a compassionate healthcare team that prioritizes patient wellbeing, with various perks including competitive pay and career growth prospects.

Qualifications

• Minimum 6 months BPO experience in a Spanish bilingual account.
• Healthcare account experience in a BPO setting is a plus.
• Familiarity with insurance verification and patient scheduling.

Responsibilities

• Handle appointment scheduling and follow-ups.
• Make inbound and outbound calls.
• Verify insurance and manage patient records.

Skills

Proficient in both written and spoken Spanish and English

Strong communication and interpersonal skills

Highly organized and detail-oriented

Tools

EMR/EHR systems

Job description

Overview

Snapscale is seeking for a US Clinic Coordinator – Spanish Speaking who can work remotely to support a US – based healthcare practice by communicating with Spanish‑speaking patients. This is a remote role where you will handle appointment scheduling and follow‑ups, inbound and outbound calls, insurance verification, and patient record management using EMR systems. The role requires strong communication skills, attention to detail, and a compassionate, patient‑centered approach.

Perks

• Health Maintenance Organization (HMO)
• Competitive pay
• Government‑mandated benefits
• 13th month pay
• Night differential pay
• Internet allowance
• Perfect attendance bonus
• Yearly salary increase
• Opportunities for career growth and development

Requirements

• Proficient in both written and spoken Spanish and English
• Minimum 6 months BPO experience in a Spanish bilingual account (required)
• Healthcare account experience in a BPO setting is a plus
• Experience working with U.S. clinics or hospitals is preferred
• Familiarity with EMR/EHR systems, insurance verification, patient scheduling, and inbound/outbound calling
• Strong communication and interpersonal skills with empathy for patient concerns
• Highly organized, detail‑oriented, and reliable
• Must have a stable internet connection and a quiet remote work environment