Remote Medical Front Desk Specialist

Staffing For Doctors; Philippines; Remote; PHP 335,000 - 513,000; Full time

Benefits offered by this job

Remote work

Job summary

Staffing For Doctors is seeking a Virtual Front Desk Medical Receptionist to support a plastic surgery practice. The role focuses on high-touch patient engagement, scheduling, and phone management, with a fully remote setup and strict attention to HIPAA-compliant home-office requirements.

Ideal candidates excel in spoken and written English, handle heavy call loads with poise, and maintain organized email correspondence.

Qualifications

• Native-level fluency in spoken and written English; clear, warm phone manner.
• Experience handling high-volume calls and managing appointment calendars.
• Excellent written communication for email correspondence.

Responsibilities

• Manage continuous inbound calls and answer patient inquiries; triage urgent calls and take messages.
• Perform proactive outbound follow-up to confirm visits and fill schedule gaps.
• Monitor practice emails and forward clinical questions as needed.
• Maintain professional, polite, patient-centered communication across voice and written interactions.

Skills

English proficiency

Call handling

Scheduling

Email management

Professional communication

Tools

Scheduling software

Job description

Staffing For Doctors is seeking a Virtual Front Desk Medical Receptionist to support a plastic surgery practice. The role focuses on high-touch patient engagement, scheduling, and phone management, with a fully remote setup and strict attention to HIPAA-compliant home-office requirements.

Ideal candidates excel in spoken and written English, handle heavy call loads with poise, and maintain organized email correspondence.