Remote Medical Administrative Specialist

DrHouse, Inc.; Malolos; Remote; PHP 280,000 - 561,000; Full time

Job summary

DrHouse, Inc. is seeking a highly motivated Medical Virtual Assistant to join our remote team. You will provide essential administrative support to healthcare professionals and patients, enabling them to focus on delivering high-quality care.

Responsibilities include patient communication via phone and chat, email reminders, and coordination with pharmacies and clinics. Requires 2+ years VA experience, strong English, and the ability to work US hours remotely.

Qualifications

• Minimum 2 years as a virtual assistant or in a similar administrative role.
• Ability to multi-task, prioritize, and meet deadlines in a fast-paced environment.
• Comfort with answering non-clinical medical questions.
• Willingness to work US hours.
• Excellent organizational skills and attention to detail.
• Proficiency in Google and/or Microsoft Office Suites.
• Working knowledge of medical terminology is a plus.
• Fluent written and verbal English communication.
• Ability to learn new software and adapt to changing priorities.
• Professional, positive demeanor and strong customer service orientation.
• Ability to work independently in a remote environment.

Responsibilities

• Assist patients via phone calls and respond to chat inquiries.
• Draft and send emails to patients with appointment reminders or test results.
• Answer patient calls professionally and direct complex issues to the appropriate provider.
• Make outbound follow-up calls to pharmacies and other healthcare offices as needed.

Skills

Virtual assistant

English fluency

Multitasking

Customer service

Medical terminology

Remote work

Organizational skills

Tools

Google Workspace

Microsoft Office

CRM software

Job description

DrHouse, Inc. is seeking a highly motivated Medical Virtual Assistant to join our remote team. You will provide essential administrative support to healthcare professionals and patients, enabling them to focus on delivering high-quality care.

Responsibilities include patient communication via phone and chat, email reminders, and coordination with pharmacies and clinics. Requires 2+ years VA experience, strong English, and the ability to work US hours remotely.