Remote Medical Virtual Assistant – Patient & Admin Support

DrHouse, Inc.; Cavite City; Remote; PHP 280,000 - 561,000; Full time

Job summary

DrHouse, Inc. is seeking a Remote Virtual Medical Assistant to support healthcare professionals and patients with essential administrative tasks from a remote location.

The role demands excellent organizational skills, fluent English, and the ability to work US hours, handling phone and chat inquiries, drafting emails, and coordinating appointment reminders with care and professionalism.

Qualifications

• Minimum 2 years of experience as a virtual assistant or in a similar administrative role.
• Ability to multi-task, prioritize workload, and meet deadlines in a fast-paced environment.
• Must be comfortable answering non-clinical medical questions.
• Willing and able to work US hours.
• Excellent organizational skills with strong attention to detail.
• Working knowledge of medical terminology is a plus.
• Fluent written and verbal communication in English.
• Ability to learn new software and adapt to changing priorities.
• Independent work style with strong time-management in a remote setting.

Responsibilities

• Assist patients via phone calls and respond to chat inquiries.
• Draft and send emails to patients with appointment reminders, test results, or other information.
• Handle professional calls and direct complex issues to the appropriate healthcare provider.
• Make outbound follow-up calls to pharmacies and other healthcare offices as needed.

Skills

Fluent English

Time management

Administrative support

Medical terminology

Google Workspace

Microsoft Office

Phone & chat support

Tools

Google Workspace

Microsoft Office

Job description

DrHouse, Inc. is seeking a Remote Virtual Medical Assistant to support healthcare professionals and patients with essential administrative tasks from a remote location.

The role demands excellent organizational skills, fluent English, and the ability to work US hours, handling phone and chat inquiries, drafting emails, and coordinating appointment reminders with care and professionalism.