Remote Medical Administrative Pro

DrHouse, Inc.; Cebu City; Remote; PHP 280,000 - 561,000; Full time

Job summary

DrHouse, Inc. is seeking a highly motivated Medical Virtual Assistant to provide administrative support to healthcare professionals and patients in a fully remote role. You will handle patient communications by phone and chat, draft emails with reminders and results, and coordinate with suppliers as needed.

The role requires at least 2 years of VA experience, excellent English, strong organizational skills, and the ability to work US hours in a remote setup.

Qualifications

• Minimum 2 years of experience as a virtual assistant or in a similar administrative role.
• Comfortable answering non-clinical medical questions.
• Willing and able to work US hours.
• Fluent written and verbal English communication.

Responsibilities

• Assist patients via phone calls and respond to chat inquiries.
• Draft and send emails to patients with appointment reminders, test results, or other information; answer calls professionally and direct complex issues to the appropriate provider.
• Make outbound follow-up calls to pharmacies and other healthcare offices as needed.

Skills

English communication

Multitasking

Customer service

Remote work

Tools

Google Workspace

Microsoft Office

Job description

DrHouse, Inc. is seeking a highly motivated Medical Virtual Assistant to provide administrative support to healthcare professionals and patients in a fully remote role. You will handle patient communications by phone and chat, draft emails with reminders and results, and coordinate with suppliers as needed.

The role requires at least 2 years of VA experience, excellent English, strong organizational skills, and the ability to work US hours in a remote setup.