Remote Medical Admin Specialist

DrHouse, Inc.; Manila; Remote; PHP 280,000 - 561,000; Full time

Job summary

DrHouse, Inc. is seeking a dedicated Remote Medical Virtual Assistant to support healthcare professionals and patients from a home office. You will manage patient communications via phone and chat and prepare routine emails and reminders, enabling clinicians to focus on patient care.

The role requires at least two years of VA experience, fluency in English, and proficiency with Google/Microsoft Office. US hours flexibility is essential for this remote position.

Qualifications

• Minimum 2 years of experience as a virtual assistant or in a similar administrative role.
• Proven ability to multi-task, prioritize workload, and meet deadlines in a fast-paced environment.
• Must be comfortable answering non-clinical medical questions.
• Willing and able to work US hours.
• Excellent organizational skills with strong attention to detail.
• Fluent written and verbal communication in English.
• Ability to learn new software and adapt to changing priorities.
• Independent and able to manage time effectively in a remote environment.

Responsibilities

• Assist patients via phone calls and respond to all chat inquiries.
• Draft and send emails to patients with appointment reminders, test results, or other information; handle routine inquiries and direct complex issues to providers.
• Make outbound follow-up calls to pharmacies and other healthcare offices as needed.

Skills

Virtual assistance

Multitasking

English communication

Office suite

Medical terminology knowledge

Tools

Google Workspace

Microsoft Office

Job description

DrHouse, Inc. is seeking a dedicated Remote Medical Virtual Assistant to support healthcare professionals and patients from a home office. You will manage patient communications via phone and chat and prepare routine emails and reminders, enabling clinicians to focus on patient care.

The role requires at least two years of VA experience, fluency in English, and proficiency with Google/Microsoft Office. US hours flexibility is essential for this remote position.