Remote Medical Administrative Specialist

Emploive

Caloocan

Remote

PHP 280,000 - 561,000

Full time

2 days ago

Be an early applicant

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Job summary

DrHouse is seeking a highly motivated Medical Virtual Assistant to provide critical administrative support to healthcare professionals and patients in a fully remote role. In this position, you will handle patient communications via calls and chat, draft emails for appointments and test results, and coordinate with pharmacies and clinics.

The role requires at least 2 years VA experience, strong English, and the ability to work US hours in a fast-paced healthcare environment.

Qualifications

Minimum 2 years of experience as a virtual assistant or in a similar administrative role.
Able to multi-task and meet deadlines in a fast-paced environment.
Comfort with answering non-clinical medical questions.
Willing and able to work US hours.
Excellent English written and verbal communication.
Strong organizational skills and attention to detail.
Ability to work independently in a remote setting.

Responsibilities

Assist patients: Via phone calls as well as respond to all chat inquiries.
Draft and send emails to patients with appointment reminders, test results, or other relevant information. Answer patient calls professionally, addressing basic inquiries and directing complex issues to the appropriate healthcare provider. Make outbound follow-up calls to pharmacies and other healthcare offices as needed.