Remote Medical Front Desk & Scheduling Coordinator

Go Lean Health; Compostela; Hybrid; PHP 435,000 - 522,000; Full time

Job summary

Go Lean Health is seeking a reliable Front Desk & Admin Support professional to handle patient calls, scheduling, and front-desk operations for a U.S.-based gastroenterology practice. The role includes eCW-based appointment coordination and insurance verification from Cebu City, with a hybrid work setup.

The ideal candidate has hands-on experience with eClinicalWorks and strong English communication skills to interact with patients and providers across time zones.

Qualifications

• Minimum 1 year supporting a U.S.-based medical practice.
• Experience performing both medical receptionist/front-desk and Medical Assistant-related administrative responsibilities.
• Hands-on eClinicalWorks (eCW) experience is required.
• Excellent spoken and written English communication skills.
• Ability to work hybrid with US time zones.

Responsibilities

• Handle inbound/outbound patient calls, scheduling, and front-desk support.
• Schedule, reschedule, and coordinate patient visits in eClinicalWorks (eCW).
• Assist with chart prep, intake information, and remote clinical tasks.
• Verify insurance coverage and coordinate prior authorizations as needed.

Skills

US medical practice support

eClinicalWorks (eCW)

Scheduling & front desk

English communication

Tools

eClinicalWorks (eCW)

net2phone

Job description

Go Lean Health is seeking a reliable Front Desk & Admin Support professional to handle patient calls, scheduling, and front-desk operations for a U.S.-based gastroenterology practice. The role includes eCW-based appointment coordination and insurance verification from Cebu City, with a hybrid work setup.

The ideal candidate has hands-on experience with eClinicalWorks and strong English communication skills to interact with patients and providers across time zones.