Remote Medical Assistant — Patient Care & Admin Pro

DrHouse, Inc.; Quezon City; Remote; PHP 280,000 - 561,000; Full time

Job summary

DrHouse, Inc. is seeking a highly motivated Medical Virtual Assistant for a full-time, remote role to support healthcare professionals and patients. You will handle patient communications, reminders, and follow-ups, enabling providers to focus on care.

The ideal candidate has 2+ years of VA experience, strong organizational skills, and proficiency in Google/Microsoft Office. Ability to work US hours and learn new software is essential.

Qualifications

• Minimum 2 years of experience as a virtual assistant or in a similar administrative role.
• Proven ability to multi-task, prioritize workload, and meet deadlines in a fast-paced environment.
• Comfortable answering non-clinical medical questions.
• Willing and able to work US hours.
• Excellent organizational skills with strong attention to detail.
• Proficiency in Google and/or Microsoft Office Suite.
• Working knowledge of medical terminology a plus.
• Fluent written and verbal communication in English.
• Able to learn new software and adapt to changing priorities.
• Positive, professional demeanor with commitment to customer service.
• Ability to work independently and manage time remotely.

Responsibilities

• Assist patients via phone calls and respond to chat inquiries.
• Draft and send emails to patients with appointment reminders, test results, or other information; address basic inquiries and direct complex issues to providers; make outbound follow-up calls to pharmacies and other offices as needed.

Skills

English fluency

Organizational skills

Time management

Communication

Tools

Google Suite

Microsoft Office

Job description

DrHouse, Inc. is seeking a highly motivated Medical Virtual Assistant for a full-time, remote role to support healthcare professionals and patients. You will handle patient communications, reminders, and follow-ups, enabling providers to focus on care.

The ideal candidate has 2+ years of VA experience, strong organizational skills, and proficiency in Google/Microsoft Office. Ability to work US hours and learn new software is essential.