Remote Medical Admin & Billing Specialist

Winning Assistants, Inc.; Philippines; Remote; PHP 441,000 - 529,000; Full time

Job summary

Winning Assistants, Inc. is seeking a General Virtual Assistant - Healthcare Operations to support a mental health practice remotely.

The role combines administrative duties, payroll reporting, medical billing, and occasional patient intake coverage, with a planned transition toward billing-focused tasks in 2027. The ideal candidate has strong healthcare administrative experience, EHR/EMR familiarity, and the ability to learn complex billing workflows quickly.

Qualifications

• Healthcare administrative experience required.
• EHR/EMR experience required.
• Medical billing experience preferred but not required.
• Patient intake experience required.
• Microsoft Office proficiency required.
• Phone support experience in healthcare required.

Responsibilities

• Support the practice owner with daily administrative tasks and email management.
• Run biweekly payroll and 401(k) reports.
• Maintain five Psychology Today profiles for patient referrals.
• Prepare internal and external newsletters.
• Maintain CAQH profiles and attestations every 180 days.
• Assist with marketing outreach and social media when referrals are low.
• Submit electronic medical claims with CPT and ICD-10 codes in SimplePractice.
• Follow up on unpaid or denied claims with payers.
• Investigate billing discrepancies using remittance data and portals.
• Handle inquiries from patients about billing and payments.
• Coordinate corrections with Billing Supervisor.
• Verify patient and claims information across systems.
• Take on additional billing tasks as hours increase in 2027.
• Provide intake support and scheduling backup as needed.
• Verify insurance eligibility and benefits through payer portals.

Skills

Administrative support

Email management

Scheduling

Microsoft Excel

Communication

Tools

SimplePractice

Microsoft Office

Google Sheets

Trello

SharePoint / OneDrive

Claude AI

CAQH

Telzio

Psychology Today

Job description

Winning Assistants, Inc. is seeking a General Virtual Assistant - Healthcare Operations to support a mental health practice remotely.

The role combines administrative duties, payroll reporting, medical billing, and occasional patient intake coverage, with a planned transition toward billing-focused tasks in 2027. The ideal candidate has strong healthcare administrative experience, EHR/EMR familiarity, and the ability to learn complex billing workflows quickly.