Remote Maintenance Coordinator – Real Estate Operations

Marshall Reddick Real Estate; Philippines; Remote; PHP 69,532,000 - 78,223,000; Full time

Benefits offered by this job

U.S. Holidays + Time Off

Job summary

Marshall Reddick Real Estate is seeking a self-motivated customer service professional to support our Property Management division. The role handles and filters maintenance requests via AppFolio, coordinates vendors, and ensures timely resolution for tenants and owners from a remote setup in the Philippines.

The position is full-time as an independent contractor, working Monday–Friday, 8:30am–5:30pm PST, with an hourly rate of $8.00 USD and bonus pay for U.S. holidays and time off.

Qualifications

• Experience using property management software, AppFolio preferred.
• Property management and customer service experience.
• Ability to work remotely with a reliable home office setup.
• Fluent in English and Spanish, written and spoken.
• Strong communication and time-management skills.

Responsibilities

• Respond to all tenant maintenance requests.
• Contact, coordinate, and dispatch vendor(s) to properties.
• Communicate with landlords to obtain approval for make-ready or maintenance repairs.
• Work closely with Maintenance Managers to maintain a vendor list.
• Onboard new vendors, obtain documentation, set up portal access.
• Prepare move-in/move-out reports.
• Be available for on-call emergency rotation.

Skills

Fluent English

Spanish language

AppFolio

SuiteCRM

Tools

AppFolio

SuiteCRM

Job description

Marshall Reddick Real Estate is seeking a self-motivated customer service professional to support our Property Management division. The role handles and filters maintenance requests via AppFolio, coordinates vendors, and ensures timely resolution for tenants and owners from a remote setup in the Philippines.

The position is full-time as an independent contractor, working Monday–Friday, 8:30am–5:30pm PST, with an hourly rate of $8.00 USD and bonus pay for U.S. holidays and time off.