Property Management Assistant- PHILIPPINES

AvaHR; Quezon City; Remote; PHP 2,827,000 - 4,083,000; Full time

Job summary

AvaHR is hiring a Remote Property Management Assistant to support our U.S.-based property managers from the Philippines. This full-time role requires availability during Orlando business hours (EST) and strong organizational, multitasking, and communication skills.

Ideal candidates live in the Philippines and are fluent in Spanish and English, with experience in property management or customer service. Ability to work independently with reliable internet is essential.

Qualifications

• Lives in the Philippines.
• Fluent in Spanish and English (spoken and written).
• Demonstrates urgency, problem solving, and proactive communication.
• Comfortable working independently and remotely.
• Strong customer-service and telephone skills.
• Team members that communicate professionally with tenants, owners, vendors and other team members
• Has strong customer-service and telephone skills
• Is highly organized and detail-oriented
• Is comfortable handling multiple tasks and priorities
• Is dependable and able to work independently
• Has reliable high-speed internet and a professional home workspace
• Is comfortable working with Microsoft Office, email, cloud-based systems, and online communication tools
• Can work full-time during U.S. Eastern Time business hours

Responsibilities

• Respond to tenant and owner inquiries via email, text, and calls.
• Coordinate maintenance with tenants, vendors, and managers.
• Enter and update data in AppFolio.
• Assist with rent collection and follow up on delinquencies.
• Prepare notices, emails, and tenant communications.
• Maintain accurate tenant and property records.
• Coordinate lease renewals and move-ins/outs.
• Track tasks and meet deadlines.
• Provide general admin support to the Orlando team.
• Provide general administrative support to our Orlando property management team

Skills

Spanish language

English language

Remote work

Customer service

Organizational skills

Multitasking

Communication

Problem solving

Independence

Remote work capability

Tools

AppFolio

Microsoft Office

Cloud-based systems

Job description

REMOTE PROPERTY MANAGEMENT ASSISTANT Philippines We manage a large portfolio of residential rental properties in the Orlando, Florida area and are looking for a highly organized, dependable, and professional Remote Property Management Assistantwho can work remotely while supporting our U.S.-based property managers and office staff. We are looking to hire a qualified team member immediately.

Position: Remote Property Management AssistantLocation: 100% RemoteSchedule: Full-Time, Monday–Friday Working Hours: Must be available during Orlando, Florida business hours (Eastern Time, same as New York City). 9:00am to 5:30pm EST.

Responsibilities

• Respond to tenant and property owner emails, texts, and phone calls
• Coordinate maintenance requests with tenants, vendors, and property managers
• Enter and update information in AppFolio
• Assist with rent collection and follow up on delinquent accounts
• Prepare notices, letters, emails, and other tenant communications
• Maintain accurate tenant, owner, and property records
• Follow up with prospective tenants and leasing inquiries
• Assist with lease renewals and move-in/move-out coordination
• Track outstanding tasks and make sure deadlines are met
• Provide general administrative support to our Orlando property management team

Qualifications

We are looking for someone who:

• Lives in Philippines
• Has excellent spoken and written Spanish and English skills
• Team members that work with urgency
• Team members that are able to problem solve
• Team members that proactive, rather than someone waiting to be told what to do.
• Team members that communicate professionally with tenants, owners, vendors and other team members.
• Has strong customer-service and telephone skills
• Is highly organized and detail-oriented
• Is comfortable handling multiple tasks and priorities
• Is dependable and able to work independently
• Has reliable high-speed internet and a professional home workspace
• Is comfortable working with Microsoft Office, email, cloud-based systems, and online communication tools
• Can work full-time during U.S. Eastern Time business hours

Preferred Experience

• U.S. property management experience
• AppFolio experience
• Real estate experience
• Maintenance coordination experience
• Leasing experience
• Tenant/customer service experience
• Experience working remotely for a U.S.-based company

Competitive compensation based on experience and qualifications.