Remote Administrative Assistant – Real Estate Operations

Emapta; Metro Manila; Remote; PHP 335,000 - 391,000; Full time

Benefits offered by this job

Night differential pay

Permanent WFH

HMO with dependents

Salary advance program

Upskilling via Emapta Academy

Gym access

Job summary

Oceans Real Estate LLC in the Philippines seeks an Administrative Assistant to support tenants, guests, and investors while property operations run smoothly. This role offers permanent work from home and exposure to international real estate operations.

You will handle rental applications, inquiries, and coordination for long- and short-term rental activities using AppFolio and Hostaway, plus CRM tasks and data entry. Strong English communication and organization are essential.

Qualifications

• 2+ years as Virtual Assistant or Administrative Assistant for a US-based business, preferably real estate.
• Excellent written and verbal English communication, able to speak with tenants, guests and vendors.
• Strong organizational and time management skills with multi-tasking abilities.
• Proficiency in Google Workspace, Microsoft 365, Excel, and Canva.
• Experience with AppFolio, Hostaway, or similar PMS is preferred.
• Adaptable and able to work with minimal supervision.

Responsibilities

• Respond to tenant and prospect inquiries by email and phone; schedule showings with the on-island team.
• Prepare rental applications, run screening reports, and draft lease documents using templates.
• Track rent collections, send late notices, and flag delinquencies.
• Log maintenance requests; dispatch vendors; follow up until completion; inform owners.
• Coordinate move-ins/move-outs, inspections, and lease renewals.
• Maintain owner/tenant records and assist with monthly owner statements.
• Handle routine correspondence with AOAs/HOAs and vendors.
• Manage guest communications for Short-Term Rentals; coordinate bookings across channels.
• Schedule cleaners, arrange maintenance, and restock supplies.
• Prepare monthly revenue and invoicing reports.
• Maintain CRM and update database; create flyers using Canva.

Skills

Experience in VA/Administrative role

Excellent English communication

Organizational/time management

Proficiency Google Workspace

Microsoft 365 proficiency

Microsoft Excel

Canva

PMS: AppFolio/Hostaway

Independent worker

Tools

Google Workspace

Microsoft 365

Microsoft Excel

Canva

AppFolio

Hostaway

Job description

Oceans Real Estate LLC in the Philippines seeks an Administrative Assistant to support tenants, guests, and investors while property operations run smoothly. This role offers permanent work from home and exposure to international real estate operations.

You will handle rental applications, inquiries, and coordination for long- and short-term rental activities using AppFolio and Hostaway, plus CRM tasks and data entry. Strong English communication and organization are essential.