Remote Luxury Travel Operations Specialist

Visa Hunt; Philippines; Remote; PHP 350,000 - 420,000; Full time

Job summary

Frontier is hiring a Travel Operations Specialist for a remote, luxury travel account. You will transform confirmed bookings into complete itineraries, manage invoices, and ensure all client communications are polished and timely.

Responsibilities include building trip records, verifying payments, and coordinating add-ons while maintaining data accuracy across systems. This role emphasizes attention to detail and client-focused service.

Qualifications

• 1-2+ years in travel operations or similar, with multi-system record management.
• Experience creating or managing invoices with billing tools (FreshBooks, QuickBooks).
• Experience reconciling payments across card, bank, or digital methods.
• Strong accuracy across multiple tools; proactive issue investigation.
• Clear, professional written communication for client messages.
• Ability to multitask during busy shifts.

Responsibilities

• Receive confirmed bookings and create/update full trip records with flight details, passenger data, seat preferences, and loyalty numbers.
• Prepare invoices with FreshBooks and hold for Team Lead review.
• Send approved itineraries and invoices to clients with warm, professional messaging.
• Coordinate extras like airport transfers and meals; record confirmations.

Skills

Travel operations

Invoicing

Payment verification

Data accuracy

Client communications

Multitasking

Luxury travel knowledge

Tools

FreshBooks

QuickBooks

Asana

Job description

Frontier is hiring a Travel Operations Specialist for a remote, luxury travel account. You will transform confirmed bookings into complete itineraries, manage invoices, and ensure all client communications are polished and timely.

Responsibilities include building trip records, verifying payments, and coordinating add-ons while maintaining data accuracy across systems. This role emphasizes attention to detail and client-focused service.