Remote Legal Intake Specialist | HighImpact Onboarding

BruntWork; Metro Manila; Remoto; PHP 11.000 - 22.000; Tempo pieno

Vantaggi offerti da questo lavoro

Permanent work from home

Immediate hiring

Health Insurance Coverage for eligible

Remote-friendly

Descrizione del lavoro

BruntWork is seeking an experienced Legal Intake Specialist to support high-volume client inquiries from a remote location. You will leverage your CRM skills, active listening, and precise data entry to guide clients through confidential legal intake processes.

Ideal candidates excel in fast-paced settings, have strong English communication, and maintain strict privacy standards while delivering empathetic, clear service.

Competenze

• Experience in fast-paced call centers.
• Excellent English (verbal and written) communication.
• Strong attention to detail and confidentiality.
• Proficient with CRM software and data entry.
• Ability to multitask and manage high call volumes.

Mansioni

• Manage a high volume of calls with professionalism.
• Complete intake questionnaires with callers.
• Onboard clients securely over the phone.
• Provide top-tier customer service and resolve inquiries.
• Document all interactions accurately in the central system.
• Collaborate with internal teams to process intakes.
• Maintain strict adherence to privacy protocols.

Conoscenze

CRM software

Active listening

Verbal English

Written English

Descrizione del lavoro

BruntWork is seeking an experienced Legal Intake Specialist to support high-volume client inquiries from a remote location. You will leverage your CRM skills, active listening, and precise data entry to guide clients through confidential legal intake processes.

Ideal candidates excel in fast-paced settings, have strong English communication, and maintain strict privacy standards while delivering empathetic, clear service.