Remote Night-Shift Legal Intake Specialist

LegalMatch; Cebu City; Remote; PHP 300,000 - 450,000; Full time

Job summary

LegalMatch is seeking a Legal Intake Specialist to join their team remotely during night shifts. You will help guide potential clients through their legal journey and ensure they receive the best possible support.

This role involves making outbound calls, following up after attorney responses, and recording case information. Ideal candidates have a background in legal intake or customer service, strong communication skills, and can manage multiple tasks effectively.

Qualifications

• Background in legal intake, customer service, or client success.
• Excellent verbal communication and active listening skills.
• Comfortable with CRM tools and remote tech (PC, headset, internet).

Responsibilities

• Make outbound calls to guide potential clients through legal intake.
• Follow up after attorney responses to encourage client engagement.
• Record accurate client and case information in our CRM.

Skills

Background in legal intake

Excellent verbal communication

Customer service experience

Ability to manage multiple tasks

Tools

CRM tools

AI call tools

Job description

LegalMatch is seeking a Legal Intake Specialist to join their team remotely during night shifts. You will help guide potential clients through their legal journey and ensure they receive the best possible support.

This role involves making outbound calls, following up after attorney responses, and recording case information. Ideal candidates have a background in legal intake or customer service, strong communication skills, and can manage multiple tasks effectively.