Bilingual Front Desk & Legal Intake (Remote)

BruntWork; Metro Manila; Remote; PHP 203,000 - 243,000; Full time

Benefits offered by this job

Permanent work from home

Immediate hiring

Health Insurance Coverage for eligible

Job summary

BruntWork is seeking a professional Bilingual Front Office Receptionist & Legal Intake Assistant for a full-time remote role. You will be the first point of contact for a busy law firm, answering client calls, managing attorney calendars, and guiding intake forms and engagement agreements.

This position requires fluent English and Spanish, excellent customer service, strong multitasking, and the ability to work independently during US Eastern Time business hours from the Philippines.

Qualifications

• Fluent in English and Spanish with clear, professional communication.
• Proven customer service experience with a client-first mindset.
• Strong multitasking ability and composure under pressure.
• Experience assisting with social media management and basic digital marketing.

Responsibilities

• Answer and manage incoming client calls professionally, including handling multiple calls simultaneously.
• Schedule appointments and maintain attorneys' calendars.
• Follow up with clients to ensure intake forms are completed on time.
• Ensure engagement agreements are sent, tracked, and signed to move new matters forward.
• Respond to emails and support day-to-day front-office correspondence.
• Support social media efforts to strengthen the firm’s online presence and handle administrative tasks.

Skills

Bilingual English/Spanish

Tools

VoIP systems

Social media management

Job description

BruntWork is seeking a professional Bilingual Front Office Receptionist & Legal Intake Assistant for a full-time remote role. You will be the first point of contact for a busy law firm, answering client calls, managing attorney calendars, and guiding intake forms and engagement agreements.

This position requires fluent English and Spanish, excellent customer service, strong multitasking, and the ability to work independently during US Eastern Time business hours from the Philippines.