Remote Legal Intake Specialist for US Law & Onboarding

Remotify Inc.

Pasig

Remote

PHP 569,000 - 770,000

Full time

3 days ago

Be an early applicant

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Benefits offered by this job

Competitive salary

WFH allowances

SSS, Philhealth, and Pag-ibig

13th Month Pay

Paid local holidays

Paid annual leaves

HMO Benefit

I.N.S.P.I.R.E program

On-time payroll payments

Great team environment

Job summary

Remotify Inc. is seeking a remote, home-based intake specialist who will be the first voice potential US clients hear. You will gather background, qualify leads, and schedule consultations with the Intake Manager for a US law firm.

You will also log outcomes with the SSA on unpaid attorney fees and benefits, while maintaining strict confidentiality. You should have at least 2 years in a US-facing voice role, comfortable with government agencies, and a clear neutral English accent.

Qualifications

At least 2 years in a US-facing voice role, ideally supporting healthcare, insurance, or legal accounts.
Comfortable communicating with government agencies and handling holds, transfers and follow-ups.
Clear, neutral English accent easily understood by US callers.
Energetic, curious, and eager to learn a new area of US law.
Ability to handle sensitive information with discretion.
Reliable home-based setup with stable internet.

Responsibilities

Handle inbound calls from prospective clients and gather background and case details.
Qualify leads and schedule consultations with the Intake Manager.
Call the Social Security Administration to follow up on unpaid attorney fees and benefits.
Log outcomes and maintain accurate notes in intake/case systems.
Cover phones for general day-to-day calls and transfer to the right person.