Remote Bilingual Client Intake Specialist (Spanish/English)

Law Offices of Sabrina Li; Philippines; On-site; ARS 63,534,000 - 98,327,000; Full time

Benefits offered by this job

Comprehensive training

Career development

Global team culture

Fully remote work

Flexible scheduling

Holiday pay

Performance bonuses

Remuneration reviews

Job summary

Law Offices of Sabrina Li is seeking a proactive Bilingual Client Intake Specialist (Spanish & English) for a remote, full-time independent contractor role. You will be the primary contact for clients, handling calls, emails, and social inquiries in both languages while coordinating intake and scheduling.

Ideal candidates have 2+ years in client relations or admin support, a bachelor’s degree in a related field, and familiarity with CRM tools and scheduling apps.

Qualifications

• Fluent in Spanish and English, both written and verbal.
• Minimum 2 years of experience in client relations or administrative support.
• Experience with a U.S.-based law firm and immigration law preferred.

Responsibilities

• Serve as primary contact for client calls, emails, and social inquiries in Spanish and English.
• Screen inquiries, schedule consultations, guide intake process.
• Build rapport, follow up, and assist conversion of leads to retained clients.
• Manage calendars, inboxes, and deadlines; provide day-to-day admin support to management.
• Maintain client records in CRM with interactions and follow-ups.
• Liaise with clients, partners, and third parties; maintain strong relationships.
• Collaborate with attorneys to ensure smooth communication and client satisfaction.

Skills

Bilingual Spanish-English

Customer service

Administrative support

Scheduling

Attention to detail

Multitasking

Communication skills

Education

Bachelor's degree in communications or related field

Tools

CRM software

Microsoft Office

Scheduling apps

Virtual collaboration tools

Job description

Law Offices of Sabrina Li is seeking a proactive Bilingual Client Intake Specialist (Spanish & English) for a remote, full-time independent contractor role. You will be the primary contact for clients, handling calls, emails, and social inquiries in both languages while coordinating intake and scheduling.

Ideal candidates have 2+ years in client relations or admin support, a bachelor’s degree in a related field, and familiarity with CRM tools and scheduling apps.